Settings and activity

18 results found

1. Increase TCR Filters, to include sites and departments

   23 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Apr 17, 2025

2. Search functionality to find number in TCR Campaigns

   20 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Apr 17, 2025

3. Filter through SMS campaign numbers

   37 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Dial-by-Name customization

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Mar 11, 2025

5. Block the ability to transfer calls from one site to another site

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Jan 6, 2025

6. License type in All users list download report

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   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Oct 22, 2024

7. Increase the number of callers allowed in queue to 50 callers

   9 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Oct 4, 2024

8. Need default option for FaceTime on 'Default for calls' on MAC

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   6 votes

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   4 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Shawn shared this idea  ·  May 28, 2024

9. Allow more than one source of SSO for different domains

   62 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Shawn supported this idea  ·  Apr 18, 2024

10. Average speed to answer per user

    7 votes

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    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Shawn supported this idea  ·  Apr 8, 2024

11. Client would like visibility in SF to Closed FRAUD cases

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Shawn shared this idea  ·  Oct 10, 2022

12. Creating new Role for Billing Invoices & device inventory details without purchase option.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Page Count on CUSTOM Coverpages

    15 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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14. Enable functionality to disable link previews for an entire organisation/tenancy

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Inbound Faxing with Announcement Enabled

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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16. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    76 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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17. Create Download List for Message-Only Extensions

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. QM Forms while Live Monitoring a Call

    10 votes

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    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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