← RingCentral Ideas

Settings and activity

27 results found

  1. Bulk license transfer for Cost Center

    15 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  2. Background Noise/Audio Issue Alert Sent to Super Admins

    12 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  3. CCRNs to be published in Directory Assistance

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn shared this idea  · 

  4. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    23 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  5. "Standard" level users being exposed to the "Admin Portal" tab when RingSense is enabled

    30 votes
    3 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  6. Inbound Queued Callback option in Queue Events, it's only in DTMF sub-Queue Events options which is limiting

    14 votes
    New  ·  1 comment  ·  RingCX » Interaction routing, workflow & queuing  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  7. International Calls Report please

    24 votes
    Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  8. Call Log - Outbound Call Recording Filter (be able to filter and select multiple users at a time)

    7 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  9. Add Data Export for RingCentral Video Pro plan

    3 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  10. Increase TCR Filters, to include sites and departments

    25 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  11. Search functionality to find number in TCR Campaigns

    21 votes
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  12. Filter through SMS campaign numbers

    38 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. Dial-by-Name customization

    29 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  14. Block the ability to transfer calls from one site to another site

    25 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  15. License type in All users list download report

    5 votes
    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  16. Increase the number of callers allowed in queue to 50 callers

    11 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  17. Need default option for FaceTime on 'Default for calls' on MAC

    11 votes
    5 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Shawn shared this idea  · 

  18. Support for SSO across multiple Entra ID tenants.

    104 votes
    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  19. Average speed to answer per user

    7 votes
    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Shawn supported this idea  · 

  20. Client would like visibility in SF to Closed FRAUD cases

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Shawn shared this idea  · 
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