Settings and activity

30 results found

1. Call queue manager Analytic reporting

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Nov 6, 2024

2. Fax forwarding from ring central to external app or number

   36 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Nov 6, 2024

3. RC Fax account forwarding to external fax number

   35 votes

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   3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Nov 6, 2024

4. Call Queue Wait Settings - wait time

   48 votes

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   New  ·  7 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Oct 31, 2024

5. Performance report Missed call

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Oct 24, 2024

6. Fax icon removal in ringcentral app

   17 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Oct 15, 2024

7. prohibit sending SMS

   7 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminMarijn Geurts (Product Management Director, RingCentral) responded

   Phone system administrators can use the opt out list page in PhoneSystem >> Business SMS to add opt out records.

   Irene supported this idea  ·  Oct 8, 2024

8. Restore deleted text messages

   81 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Oct 4, 2024

9. Allow Desk phone to still answer calls regardless of call queue setting in app

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Irene supported this idea  ·  Oct 3, 2024

10. Call Queue Pick up on Mobile app

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Oct 3, 2024

11. Hide Cover Page Not in Use

    11 votes

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    3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Sep 30, 2024

12. Retrieve Deleted Recording

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Sep 25, 2024

13. reports in analytics Upper and Lower Controls - Cost per Agent Hour

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Irene shared this idea  ·  Sep 12, 2024

14. The ability to disable features company wide

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Jul 18, 2024

15. Export message data in a readable format like a conversation in the app

    37 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Jul 18, 2024

16. Company-Wide Contact List

    90 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Jul 3, 2024

17. Customer would like to add 500 members in group message

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Jul 3, 2024

18. user extension press 0 to external number

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Irene shared this idea  ·  Jun 21, 2024

19. Manual Call Queue Time Schedule Override

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Irene supported this idea  ·  Jun 20, 2024

20. transfer the IVR calls to external numbers

    5 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Irene shared this idea  ·  Jun 3, 2024