Settings and activity

39 results found

1. Ability to disable pop up on the incoming call using RingCentral app

   97 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Jun 4, 2024

2. Add OneDrive storage as a option for Archiver

   29 votes

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   Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  May 21, 2024

3. Ability to modify users without access to adding or removing users

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ma. Krysel shared this idea  ·  May 13, 2024

4. AUTOMATION FOR CLEAR DATA ON RINGCENTRAL DESKTOP APPLICATION

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 26, 2024

5. Sort caller ID/outbound call selections by NAME

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 24, 2024

6. Ability to block short code numbers the same as blocked phone numbers

   41 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 22, 2024

7. Add The Ability To Send An Email For Answered Calls

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ma. Krysel supported this idea  ·  Apr 5, 2024
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   Ma. Krysel commented  ·  Apr 5, 2024  ·  Edit…  ·  Delete…

   The customer is asking for automated notification for answered calls, sent through email or text, app notification, or call log notification.

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8. Status sync with MAX agent and RC app

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Ability to Update/Edit Scheduled Meeting within a Week or Month via RingCentral App

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. SMS opt-in opt-out

    13 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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11. Analytics regarding Text Messaging/SMS

    250 votes

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    Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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12. SMS messaging from a generic 5-digit number - For survey purposes

    4 votes

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    1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminByrne (Group PM, RingCentral) responded

    This is possible using Enhanced Business SMS using the Shared Inbox feature. You might also look to Workflow Builder to help - as automations can be used to send SMS from other phone numbers (it requires some reading of the documentation though).

13. To have filter option to manage internal and external calls to a different call handling settings.

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Closed caption in Phone app

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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16. Auto detect calling number

    15 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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17. Add Logo to Caller ID Name

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Email notification for Fax

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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19. Have the option to have Call Queues show up as company contacts

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ma. Krysel commented  ·  Jun 24, 2021  ·  Edit…  ·  Delete…

    Is it possible to have call queues appear in the company directory?

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