Settings and activity

118 results found

1. Analytics regarding Text Messaging/SMS

   32 votes

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   4 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Sue supported this idea  ·  Aug 19, 2025

2. Analytics report for SMS and Fax

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Aug 19, 2025

3. Meeting Recording Consent

   5 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Aug 1, 2025

4. Allow 911 notifications to be tied to specific Call Queues or Sites\Markets\Regions

   15 votes

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   0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Jul 31, 2025

5. Sync Real-Time Dashboard Edits After Sharing

   18 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Jul 25, 2025

6. change button shape and placement

   21 votes

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   New  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Jul 23, 2025

7. Add the ability to see Online/Offine Status of Hard Phones through the User List Download In ServiceWeb(Excel & PDF)

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Jul 14, 2025

8. handset information, mac address, status information (Online/Offline) export with user data

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Jul 14, 2025

9. Admin Portal alert if a phone is offline

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sue supported this idea  ·  Jul 14, 2025

10. RC APP Status when on Webinar

    12 votes

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    1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Jul 8, 2025

11. Contact Center Agent Calls Ringing Cell Phone App

    52 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Jul 1, 2025

12. File Transfer Using Message in the Ring Central Application

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Jun 30, 2025

13. Cost Centers built in RCX

    25 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Jun 12, 2025

14. Add country hierarchy for reporting

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    8 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Jun 5, 2025

15. Pull Login and log out reports

    18 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  May 28, 2025

16. Report for Users Login, Usage and Activity on RingCentral app

    16 votes

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    New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  May 28, 2025

17. Silent Install of RingCentral app. via Intunes

    20 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  May 16, 2025

18. .MSI Version of Microsoft Teams Embedded App

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  May 16, 2025

19. Ability to turn off sharing Transcriptions

    11 votes

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    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Apr 7, 2025

20. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

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    30 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Sue supported this idea  ·  Apr 2, 2025