Settings and activity

17 results found

1. Multiple RingCentral Profiles, Simultaneously Logged In

   375 votes

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   19 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

   We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating… more

2. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

   121 votes

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   Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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3. Desk phone to ring first before app

   101 votes

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   Implemented  ·  10 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Enable all users in call queue access to a general mailbox on desk phone.

   8 votes

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   Implemented  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Greg commented  ·  Mar 5, 2021  ·  Edit…  ·  Delete…

   I have been told by support this is not possible. If this feature already exists can someone please tell me how to accpomplish this?

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5. Allow uploading of multiple contacts on the RingCentral app to make bulk SMS easier

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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6. More than 4 People in a call

   11 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Call Queue ring simultaneously the overflow into another call queue simultaneously

   17 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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8. Extended waiting time while in queue

   15 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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9. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Custom Answering Rule: Add Recurring Events for Holidays

    28 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Company-Wide Contact List

    75 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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12. Allow admin management of virtual background feature for meetings

    34 votes

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    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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13. Give a reminder when calls are in Park

    72 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Greg commented  ·  Mar 3, 2021  ·  Edit…  ·  Delete…

    There is a park timeout but it has to be set on the back end by support. the issue is this timer does not work for park groups only public parked calls. The park timeout needso to work with all parked calls.

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14. Call Queue Voicemails

    26 votes

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    Implemented  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Enable a true DND presence sync

    161 votes

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    15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Coming June 2024!

16. Combine HUD and APP into one app

    154 votes

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    Implemented  ·  10 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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17. Call Transfer issues on a ring central land line phone. Example: When an incoming call is fielded by the receptionist, the caller then t...

    67 votes

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    Implemented  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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