Settings and activity

17 results found

1. AI Notes in a Salesforce plugin

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reggie supported this idea  ·  Jan 14, 2026

2. Resize MMS pictures to fit within 1.4mb limits

   31 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reggie supported this idea  ·  Jan 14, 2026

3. Enable AI transcription on Desk phone

   254 votes

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   Planned  ·  70 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Reggie supported this idea  ·  Jan 14, 2026

4. Business SMS Booster (Shared SMS Inbox) Functionality on RingCentral Mobile App

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   7 votes

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   New  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reggie commented  ·  Jan 14, 2026  ·  Edit…  ·  Delete…

   This is a great idea and should be implemented as soon as possible. We use RingCentral mobile apps for calls and texts all day everyday. We respond to text messages from our customers as a team and so the ability to see and share each conversation is very important.

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   Reggie supported this idea  ·  Jan 14, 2026

5. Call Notes

   7 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reggie commented  ·  Nov 29, 2024  ·  Edit…  ·  Delete…

   I want to be able to make notes while on a call. I also want others on my call queue to be able to look up these notes.

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   Reggie supported this idea  ·  Nov 29, 2024

6. Increasing number of logins on one extension

   22 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Central Location/hub for SMS and Voicemail

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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8. Being able to receive and send text messages via a call group phone number

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. RingCentral Call Queue Should Receive All Text Messages, Calls, Faxes, Emails, Etc.

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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10. Deleting Shared Voicemailbox Messages from Call Queue

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Shared SMS were multiple users can receive and send SMS on specific number

    1,355 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Reggie supported this idea  ·  Sep 5, 2024

12. SMS text messaging symbols need to be redesigned

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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13. Respond to call via text after voice mail

    3 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. want to be notified when text is undelivered ,through an icon

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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15. MMS/Group text capability in Salesforce Integration

    11 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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16. Ability to Schedule Text Messages

    247 votes

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    49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

17. GIFs in text message

    14 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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