Settings and activity

14 results found

1. Group text for incoming SMS to main number

   53 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reggie supported this idea  ·  Aug 20, 2025

2. Call Notes

   7 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reggie commented  ·  Nov 29, 2024  ·  Edit…  ·  Delete…

   I want to be able to make notes while on a call. I also want others on my call queue to be able to look up these notes.

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   Reggie supported this idea  ·  Nov 29, 2024

3. Increasing number of logins on one extension

   20 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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4. Central Location/hub for SMS and Voicemail

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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5. Being able to receive and send text messages via a call group phone number

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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6. RingCentral Call Queue Should Receive All Text Messages, Calls, Faxes, Emails, Etc.

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Deleting Shared Voicemailbox Messages from Call Queue

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Shared SMS were multiple users can receive and send SMS on specific number

   795 votes

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   164 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!

   
   

   To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.

   
   

   Thank you! 

   Reggie supported this idea  ·  Sep 5, 2024

9. SMS text messaging symbols need to be redesigned

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Respond to call via text after voice mail

    3 votes

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    Implemented  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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11. want to be notified when text is undelivered ,through an icon

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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12. MMS/Group text capability in Salesforce Integration

    11 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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13. Ability to Schedule Text Messages

    165 votes

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    27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

14. GIFs in text message

    14 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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