Settings and activity

155 results found

1. outbound dialer

   2 votes

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   Under Review  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 31, 2024

2. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

   11 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 30, 2024

3. Automatic Name Retention for Numbers Converted to Contact Center

   8 votes

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   0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 27, 2024

4. Add-in for MS Exchange 2019

   4 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 21, 2024

5. Assign phone numbers to CCRN in MVP Admin

   11 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 13, 2024

6. Delete bulk messages/Conversation in Unified App

   153 votes

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   Future Consideration  ·  59 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 9, 2024

7. Request Option to Select Ring Central Contact Center /North America

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 7, 2024

8. auto delete sms daily on a user level

   9 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 7, 2024

9. Assign custom company common fax cover sheet

   15 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  May 6, 2024

10. Increase Data Retention for Automatic Call recording (Data Retention Policy)

    156 votes

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    Under Review  ·  24 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 2, 2024

11. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Apr 16, 2024

12. Allow Administrator to disable "Auto-answer call" feature

    121 votes

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    14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is available! Learn more here.

    Mark Lawrence supported this idea  ·  Apr 12, 2024

13. Allow Manual calls only for internal calls

    4 votes

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    0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Apr 10, 2024

14. Fax report

    30 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Apr 8, 2024

15. Show DND status on Desk phone for colleagues to know.

    63 votes

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    Future Consideration  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Apr 3, 2024

16. Set a specific 2-digit speed dial for a 4-digit extension when using the intercom

    10 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Mar 14, 2024

17. Feature Request: Continuous Call Monitoring

    13 votes

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    1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Mar 13, 2024

18. Change number in Call handling settings

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    10 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Mar 11, 2024

19. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Mark Lawrence supported this idea  ·  Mar 6, 2024

20. Edit Number Details Of The External Phone Number Under Ring Settings

    3 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Mar 6, 2024