Settings and activity

167 results found

1. SMS - Automatic Reply/ Out of Office Message

   23 votes

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   4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 27, 2024

2. Stop calls from coming when you are already in a call queue call

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 27, 2024

3. Feature Request: Super Admin Self-Service Contact Center Routing Change

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   2 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 26, 2024

4. Ability to allow a third-party member to listen to call recordings without sharing the recordings.

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 24, 2024

5. Internal Call Only for Contact Center

   5 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 24, 2024

6. admin to change profile picture

   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 21, 2024

7. Apply Key Template for limited extension

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 20, 2024

8. Roles & Permissions -- Allow Call Recording Access To Specific Site Only

   34 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 18, 2024

9. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   168 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark Lawrence supported this idea  ·  Jun 13, 2024

10. analytics retention policy

    70 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 13, 2024

11. Shared Fax with Designated Inboxes

    2 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 4, 2024

12. Voice & messaging encryption

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  Jun 4, 2024

13. outbound dialer

    2 votes

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    Under Review  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 31, 2024

14. RingCentral Feature Request: Improved Voicemail Forwarding for Message Only Extensions

    12 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 30, 2024

15. Automatic Name Retention for Numbers Converted to Contact Center

    8 votes

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    0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 27, 2024

16. Add-in for MS Exchange 2019

    4 votes

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    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 21, 2024

17. Assign phone numbers to CCRN in MVP Admin

    11 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 13, 2024

18. Delete bulk messages/Conversation in Unified App

    156 votes

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    Future Consideration  ·  61 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 9, 2024

19. Request Option to Select Ring Central Contact Center /North America

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 7, 2024

20. auto delete sms daily on a user level

    9 votes

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    0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark Lawrence supported this idea  ·  May 7, 2024