admin to change profile picture
Resetting Profile Picture/Avatar as Administrator
As an administrator of RingCentral in our environment, we regularly have new users who are assigned an existing RingCentral account that belonged to an old employee, because it is much easier than deleting/re-creating for every termination or new user.
In some instances, the old employee will have set their profile picture, and there is seemingly no way for us to reset this without logging into their RingCentral account (or having them do it themselves).
I have done research, and couldn't find a way to reset a user's picture from the Admin/Service portal. Is there any way to do this, or possibly any plans to implement this as a feature? I imagine this would be helpful to many administrators of the system.
Main main Jordan
shared this idea
-
Marc
commented
I cant even believe once an image is up there you can not revert back to the users initials. The most basic feature to implement. Ring worries about such high robust features no one woulld ever use.
-
Shannon
commented
I need the same fix. We have corporate pictures, and reassign accounts to new employees. Would be great if we could do this on the back end.
-
Paul
commented
I am looking to do the same thing. Any responses?