Settings and activity
12 results found
-
17 votes
-
5 votes
-
6 votes
-
4 votes
-
7 votes
-
202 votes
-
468 votesPlanned ·
AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update January 2024: This is now panned for Q2 2024
Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!
-
8 votes
An error occurred while saving the comment -
14 votes
-
5 votes
-
12 votes
-
32 votes
I'm surprised there isn't more interest in this idea. Often, we are only concerned with Queue performance during our business hours, not outside. This is especially frustrating considering that RC labels these calls as Abandoned even if the caller leaves a Voicemail.