Settings and activity

16 results found

1. Site specific directory, Hide the company directory from specific users only

   34 votes

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   3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Our Product Manager for Apps is looking for customers to discuss their use cases for this feature with! If you're interested in having a discussion, please email ideas@ringcentral.com. Thank you.

   Debjani supported this idea  ·  Nov 21, 2024

2. call score

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   6 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Debjani supported this idea  ·  Jun 10, 2024

3. Allow more than one source of SSO for different domains

   58 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Debjani supported this idea  ·  Jun 5, 2024

4. Replace UNKNOWN CallerID in RingCentral softphone by a Studio variable content

   51 votes

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   6 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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   Debjani supported this idea  ·  May 29, 2024

5. Display current date and time on Dashboards used as Wallboards

   4 votes

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Debjani supported this idea  ·  May 29, 2024

6. QS and pick-up rate with decimals

   3 votes

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Debjani supported this idea  ·  May 29, 2024

7. Dashboard view modification

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   22 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Debjani shared this idea  ·  May 29, 2024

8. Queue Answered seconds rate in RingCx Historical report

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   9 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Debjani shared this idea  ·  May 29, 2024

9. Real time Dashboard Avg Queue time

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   11 votes

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   0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Debjani shared this idea  ·  May 29, 2024

10. Dequeue setting per queue

    45 votes

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    Planned  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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    Debjani supported this idea  ·  May 10, 2024

11. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Debjani supported this idea  ·  Mar 20, 2024

12. substitute Caller ID for bulk upload up to 60000

    45 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Debjani commented  ·  Dec 15, 2023  ·  Edit…  ·  Delete…

    The current design allows them to upload 20 numbers for substitute Caller ID for bulk upload,
    Partner have a situation where they need to do it for 6000 users and will like to increase this number to be
    able to bulk upload high numbers in UC portal.

    Save Submitting...

13. Allow Blocking Outbound Calls by Number

    114 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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14. Call Queue Manager permissions

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Possibility to filter by more criterias when adding members to a qall queue

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. Enable Multiple Group Managers

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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