Settings and activity

25 results found

1. Teams Direct Routing - RingCentral Tab/App for common tasks

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Jul 29, 2026

2. Improve Internal Call Identification for Microsoft Teams Direct Routing Integration

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Jul 29, 2026

3. MS Teams embedded app - Notifications

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Jul 23, 2026

4. Incoming Call / Notification in MS Teams

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Jul 23, 2026

5. Audio Notification and Desktop Notification in MS Teams systray for SMS

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Jul 23, 2026

6. MS Teams EA desktop notification for SMS

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Jul 23, 2026

7. Export RingCentral Chat History for Transition to Zoom

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sam commented  ·  Feb 19, 2026  ·  Edit…  ·  Delete…

   We would like to have this feature as well, as we're trying to transition from RingCentral to using MS Teams as our primary chat application.

   Our team loves the RingCentral chat app, but there is no way for us to apply DLP rules to the app and there is no great way to pull and review chat history in forensic investigations for HR.

   Save Submitting...
   Sam supported this idea  ·  Feb 19, 2026

8. Ability to "Share" voicemails in Teams Embedded App

   16 votes

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   Future Consideration  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Feb 19, 2026

9. Notification When Someone Reacts to Your Message with an Emoji

   10 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sam supported this idea  ·  Feb 5, 2026

10. Add time stamps to emojis / reactions to messages

    13 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Feb 5, 2026

11. Notifications for messages reactions

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Feb 5, 2026

12. Messaging data export in a more legible format

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Sep 15, 2025

13. message data export

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Sep 15, 2025

14. Export message data in a readable format like a conversation in the app

    38 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Sep 15, 2025

15. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Jul 11, 2024

16. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    163 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Jul 9, 2024

17. SMS forwarding settings

    57 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Jul 9, 2024

18. Forward received images/videos via SMS to other users/numbers.

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Jul 9, 2024

19. SMS Auto-Forwarding

    104 votes

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    Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sam supported this idea  ·  Jul 9, 2024

20. Integration with ManageEngine/ServiceDesk Plus

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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