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Export RingCentral Chat History for Transition to Zoom

We are transitioning our phones from RingCentral to Zoom, and several users would like the ability to export their chat history directly from RingCentral. Currently, the only workaround is for users to manually select all chat messages (CTRL + A) and copy-paste them into Notepad, which is time-consuming and inefficient. Providing a native export option for chat history would greatly improve the user experience during platform transitions.

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Craig shared this idea  ·   ·  Report…  ·  Admin →
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  • Sam commented  ·   ·  Report

    We would like to have this feature as well, as we're trying to transition from RingCentral to using MS Teams as our primary chat application.

    Our team loves the RingCentral chat app, but there is no way for us to apply DLP rules to the app and there is no great way to pull and review chat history in forensic investigations for HR.