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Settings and activity

9 results found

  1. Alert Ownership

    13 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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    Grant shared this idea  · 

  2. Allow additional users to subscribe to a dashboard in Business Analytics

    11 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  3. Access fax by multiple users

    16 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Multiple fax recipients from main fax number

    60 votes

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    7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Grant supported this idea  · 

  5. Expanded condition parameters on alerts for devices

    3 votes

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    0 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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  6. I'd like to be able the schedule conference calls in the future

    37 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. Hide Main Company Number on Multi-Site Accounts

    24 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. Voicemail-to-text to capture multiple languages concurrently

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  9. Call waiting for queue calls

    157 votes

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    40 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Hello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US