Settings and activity

43 results found

1. Automatically add new RingCentral numbers to TCR Campaign

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Apr 17, 2025

2. Increase TCR Filters, to include sites and departments

   25 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Apr 17, 2025

3. Search functionality to find number in TCR Campaigns

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Apr 17, 2025

4. Filter through SMS campaign numbers

   38 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Apr 17, 2025

5. User administrative and compliance reporting

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Mar 31, 2025

6. Ability for Queue managers to be notified when call is waiting

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Mar 10, 2025

7. Admins need to control RingCentral app settings

   26 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Feb 19, 2025

8. Permanently minimize the AI Notes and Transcript box

   85 votes

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   20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

   Christy supported this idea  ·  Jan 10, 2025

9. Block the ability to transfer calls from one site to another site

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Christy supported this idea  ·  Jan 6, 2025

10. Generate a report that shows received and missed calls while the user is on a live call.

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Oct 24, 2024

11. Download a Report Showing User Permissions / Settings

    15 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Oct 24, 2024

12. Audit Trail Enhancements

    265 votes

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    68 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!

    
    

    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    Christy supported this idea  ·  Sep 27, 2024

13. Automatic Call Recording

    18 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Jun 7, 2024

14. Add physical addresses to reports as a tab

    12 votes

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    1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  May 16, 2024

15. Reports to be edited by others

    21 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Apr 23, 2024

16. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Apr 22, 2024

17. Support for SSO across multiple Entra ID tenants.

    106 votes

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    New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Apr 18, 2024

18. Non-Super Admin users can elevate themselves to a Super Admin.

    94 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Christy supported this idea  ·  Mar 5, 2024

19. Sort call queue members by name

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. Relocate the chat icon or save button - mobile device

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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