Settings and activity

12 results found

1. Automatic Text Replies

   25 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

2. Capability of declining a call

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

3. ability to silence calls coming from queue

   18 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

4. Development Team - The proper use of the ignore button on an incoming call

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

5. Shared SMS were multiple users can receive and send SMS on specific number

   1,354 votes

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   313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

   
   

   Thank you!

   Scott supported this idea  ·  May 28, 2025

6. I want the ability to ignore calls coming in on a call queue

   79 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025
   An error occurred while saving the comment
   Scott commented  ·  May 28, 2025  ·  Edit…  ·  Delete…

   It looks like RC support has known that this is an issue for most customers since at least 2016. This is a terrible user experience, and RC is going to continue losing customers over this issue.

   Save Submitting...

7. Forwarding Voicemail to another user

   17 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Forward a voicemail to another extension

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Warm Transfer Voicemail

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Forward voicemail messages only to a 3rd party phone number.

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Attach VM Audio file to the email transcription email

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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12. Separate the Call Forwarding & Voicemail

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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