Settings and activity

12 results found

1. Automatic Text Replies

   25 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

2. Capability of declining a call

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

3. ability to silence calls coming from queue

   18 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

4. Development Team - The proper use of the ignore button on an incoming call

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

5. Call Queue Members Should Be Able to Receive SMS from the Call Queue Direct Numbers

   98 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025

6. I want the ability to ignore calls coming in on a call queue

   77 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Scott supported this idea  ·  May 28, 2025
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   Scott commented  ·  May 28, 2025  ·  Edit…  ·  Delete…

   It looks like RC support has known that this is an issue for most customers since at least 2016. This is a terrible user experience, and RC is going to continue losing customers over this issue.

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7. Forwarding Voicemail to another user

   17 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Forward a voicemail to another extension

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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9. Warm Transfer Voicemail

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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10. Forward voicemail messages only to a 3rd party phone number.

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Attach VM Audio file to the email transcription email

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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12. Separate the Call Forwarding & Voicemail

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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