Settings and activity

189 results found

1. Caller ID name support on mobile numbers

   110 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 20, 2024

2. Personalize CNAM

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 20, 2024

3. Print to fax on mac

   10 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 20, 2024

4. Recover call recordings for past 90 days

   114 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 16, 2024

5. Change Keyboard Shortcuts in RingCentral App

   18 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 16, 2024

6. Callers phone number will show when the call is transferred to another extension

   19 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 16, 2024

7. Improve the overall expereince of National and International whitelisting

   58 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

   Harvie supported this idea  ·  May 15, 2024

8. Allow the Same Line to Ring on Multiple Deskphones

   19 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 15, 2024

9. Generate miscall call Report and Call made to that number

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  May 14, 2024

10. To be able to view how many hours does a user spend on Do not disturb

    15 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 14, 2024

11. Show what number your customer is calling with customer number.

    8 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 14, 2024

12. Disable Voicemail - Enable Faxing

    26 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 13, 2024

13. Controls for Recording Mute Announcement

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 9, 2024

14. Custom Fax Cover Pages (as is available in RC Phone)

    16 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 8, 2024

15. Make call queue faxes accessible in the RC app

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 8, 2024

16. analytics retention policy

    69 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 7, 2024

17. Recordings - Please record in Stereo instead of Mono

    24 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 7, 2024

18. Fax Caller ID

    24 votes

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    4 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 3, 2024

19. I would like to be able to see the total time a user is toggled on to accept calls

    73 votes

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    New  ·  3 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 3, 2024

20. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    684 votes

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    Future Consideration  ·  106 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  May 3, 2024