← RingCentral Ideas

Settings and activity

360 results found

  1. View Company Call log on Ring Central Application

    26 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  2. Performance report for more accurate total number of calls

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  3. Inbound Calls Performance Reporting - Allow different view of data

    5 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  4. Recover call recordings for past 90 days

    81 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  5. Call Interception or HUD in RC for Google Chrome Extension

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  6. IVR Invalid Key Press

    11 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  7. Add a wait time for call queues between 1 minute and 30 seconds

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  8. Maximum caller wait time in queue should include 45 secs

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  9. Block spam SMS to main number

    37 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  10. RingCentral desktop app Volume control stay on full volume

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  11. RingCentral app EXE installers. Option to disable update/prompt to update

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  12. RC App for mobile - Call logs

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  13. Stop Queue Call from Ringing on Offline Users!

    47 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  14. Add the ability to include Limited Extensions in Call Queue groups.

    16 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  15. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes
    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  16. Option to route to MVP Call Queue voicemail while waiting in Queue

    30 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  17. Forward a voicemail to a call queue voicemail

    19 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  18. Full Agent Login Time Reporting Capabilities

    36 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  19. choose which users/extensions will be archived

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 

  20. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Margarette supported this idea  · 
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