Settings and activity

477 results found

1. RingCX -- Integration with MVP / RingEX Improvements (Single Pane of Glass)

   115 votes

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   Planned  ·  16 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 11, 2024

2. Personalize CNAM

   21 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 10, 2024

3. Idle behavior shows users offline even though they are available and logged into RC.

   150 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 10, 2024

4. Forward calls from user extension to company main number

   21 votes

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   6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 9, 2024

5. Make Apple airpods more compatible with RC app

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 9, 2024

6. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

   31 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 8, 2024

7. Ability to assign caller id names to call queue numbers

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 8, 2024

8. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

   15 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 5, 2024

9. International Calls Report please

   25 votes

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   Under Review  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Apr 5, 2024

10. Group Text Messaging

    97 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 5, 2024

11. Allow more than 10 people on a group SMS

    70 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 5, 2024

12. Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number

    8 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 2, 2024

13. Include Extension number on Outbound Caller ID

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 2, 2024

14. Org-Wide SMS Number Block

    40 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 29, 2024

15. Disable Conference PIN

    10 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 28, 2024

16. Failed Incoming Fax Logs

    2 votes

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    0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Mar 28, 2024

17. I am wondering how the best way to configure a hot desk phone would be for 2 users that need to accept calls into the Main line. I dont ...

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Dec 26, 2023