Settings and activity

455 results found

1. Allow us to update geographical location on caller ID

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jun 23, 2025

2. Missed call should not be tagged on call queue as missed if picked up by a member on another call queue

   8 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jun 12, 2025

3. RingCentral App Access for shared lines extension

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 21, 2025

4. Shared Lines on softphone apps

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 21, 2025

5. Add Shared Lines Functionality to the Desktop App

   3 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 21, 2025

6. Activate Limited Extensions

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 20, 2025

7. Mute In-Call Voice Notifications for Call Recording & Transcripts On

   88 votes

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   Planned  ·  17 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 19, 2025

8. Display assigned extension number on phone screen

   39 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 15, 2025

9. OKTA to delete users not just disable

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  May 14, 2025

10. Call Queue - Ability to turn off missed call tagging

    97 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 13, 2025

11. Remove missed call from queue members if answered

    219 votes

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    29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This is now live! Learn more about this feature here.

    Margarette supported this idea  ·  May 13, 2025

12. Play announcement "press 1" on call Queue

    39 votes

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    Needs More Information  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 12, 2025

13. Incoming Call Announcement - Press 1 - Disable for Queues

    76 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 12, 2025

14. STIR/SHAKEN compliance for Canadian RingCentral customers

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 12, 2025

15. Ability to have AI Receptionist enabled on UK accounts

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  May 12, 2025

16. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 10, 2025

17. Changing the Main Super Admin to another existing extension

    62 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 6, 2025

18. Recreating Main Super Admin

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 6, 2025

19. Expand Characters Limit For SMS

    14 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  May 2, 2025

20. Increase the data retention duration for call recording

    68 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Apr 17, 2025