← RingCentral Ideas

Settings and activity

173 results found

  1. 911 Alert Routing

    72 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Needs More Information  ·  AdminSeongho (Senior Product Manager, RingCentral) responded

    I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

    Kathryn supported this idea  · 

  2. Disable 911 capability

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  3. Ability to turn off the voicemail feature for the whole account

    6 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  4. Disable Call recording announcement

    47 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  5. Enable AI transcription on Desk phone

    124 votes
    Planned  ·  34 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  6. Show caller ID name with caller number in the RC app for mobile.

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  7. caller id and number called on inbound calls on the RC website

    2 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  8. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  9. Connect one company to another to see agent availability status

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Kathryn shared this idea  · 

  10. Disable internal calls for some users

    11 votes
    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  11. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  12. To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  13. Block spam SMS to main number

    33 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  14. Add external call forwarding option to custom rule at auto-receptionist

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  15. Forwarding Main Company Number Calls Directly To An External Number

    23 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  16. GUI access for phones or IP address display in admin portal

    15 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  17. Checking the IP address associated with the IP Phone under the Admin Portal

    27 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  18. Desk Phone IP Address Identification

    2 votes
    0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  19. Add Viking Door Intercom Box as supported device for Paging

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  20. Send fax using the fax contact list

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 
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