Settings and activity

171 results found

1. 911 Alert Routing

   83 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminSeongho Hong (Group Product Manager, RingCentral) responded

   I understand that the original request specifies 911 notification routing based on the called number. However, if we implemented site-based 911 notification routing, would that still meet the requirements, as Craig mentioned in his comment below? I would appreciate your feedback.

   Kathryn supported this idea  ·  Jan 7, 2025

2. Disable 911 capability

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Jan 7, 2025

3. Ability to turn off the voicemail feature for the whole account

   10 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Jan 6, 2025

4. Disable Call recording announcement

   75 votes

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   New  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 18, 2024

5. Enable AI transcription on Desk phone

   300 votes

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   Planned  ·  84 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 18, 2024

6. Show caller ID name with caller number in the RC app for mobile.

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 17, 2024

7. caller id and number called on inbound calls on the RC website

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 6, 2024

8. Incoming call information for direct calls to users to show both Incoming caller ID and Dialed Number

   28 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Dec 6, 2024

9. Connect one company to another to see agent availability status

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Kathryn shared this idea  ·  Dec 5, 2024

10. Disable internal calls for some users

    12 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 26, 2024

11. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 26, 2024

12. To have an Admin Portal setting that allows setting a unified SIP password for multiple devices automatically,

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 19, 2024

13. Block spam SMS to main number

    63 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 12, 2024

14. Add external call forwarding option to custom rule at auto-receptionist

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

15. Forwarding Main Company Number Calls Directly To An External Number

    47 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

16. GUI access for phones or IP address display in admin portal

    20 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

17. Checking the IP address associated with the IP Phone under the Admin Portal

    52 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

18. Desk Phone IP Address Identification

    3 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 6, 2024

19. Add Viking Door Intercom Box as supported device for Paging

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 5, 2024

20. Send fax using the fax contact list

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Nov 5, 2024