Ability to turn off the voicemail feature for the whole account
No voicemails coming in whatsoever no matter what extensions or buttons are pressed, no matter what number the person is in queue, no matter anything. We want absolutely no one to be able to ever reach us through the phone system and absolutely no voicemail messages to be able to be sent into our system.
Windy
shared this idea
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Lenny
commented
We absolutely need across-the-board voicemail disabled. Our company's efficiency and therefore profitability depends on it. We handle our tech support through an email-based ticket system via ZenDesk. We used to handle sales through that same system, as well as the phone lines. Per the CEO, and due to overwhelming tech support requests via phone, we must shut down the ability for customers to call in and leave a voicemail. This is a must-have item ASAP for our company due to these unique circumstances.