← RingCentral Ideas

Settings and activity

173 results found

  1. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    573 votes
    Future Consideration  ·  90 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  2. Restore deleted fax messages

    21 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  3. User should be able to pick up calls placed on hold even if another extension ansewered their phone

    9 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  4. custom rule that have more call routing option

    1 vote
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn shared this idea  · 

  5. Ability to block short code numbers the same as blocked phone numbers

    38 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  6. Enable Faxing using Virtual Number

    2 votes
    0 comments  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  7. Yealink Key Templates

    44 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  8. Apply key template on Presence for yealink device

    35 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  9. Stop others from spoofing our number

    25 votes
    Planned  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  10. Customer wants to add fax forwarding

    7 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  11. robo calls call routing

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  12. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

    18 votes
    1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  13. BT Epos Integration

    19 votes
    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  14. Generate a report on a date range but only on specific time of the day

    42 votes
    6 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  15. Ring Central Analytics - Performance Reports - Add Date Range: 5 Days or Mon.-Fri.

    4 votes
    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  16. Allow Use of any Number as Caller ID by Any User from Any Site

    30 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  17. Increase Retention Period for Sent Faxes

    83 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  18. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  19. Call queue member can accept multiple calls

    10 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 

  20. Make blacklisted international phone numbers easier for admins to identify

    19 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Kathryn supported this idea  · 
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