Settings and activity

171 results found

1. Restore deleted fax messages

   23 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 25, 2024

2. User should be able to pick up calls placed on hold even if another extension ansewered their phone

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 25, 2024

3. custom rule that have more call routing option

   2 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn shared this idea  ·  Apr 23, 2024

4. Ability to block short code numbers the same as blocked phone numbers

   43 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 19, 2024

5. Enable Faxing using Virtual Number

   2 votes

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   0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 17, 2024

6. Yealink Key Templates

   55 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 17, 2024

7. Apply key template on Presence for yealink device

   40 votes

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   Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 17, 2024

8. Customer wants to add fax forwarding

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 10, 2024

9. robo calls call routing

   9 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kathryn supported this idea  ·  Apr 9, 2024

10. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

    20 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 9, 2024

11. BT Epos Integration

    21 votes

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    4 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 9, 2024

12. Generate a report on a date range but only on specific time of the day

    45 votes

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    7 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 9, 2024

13. Ring Central Analytics - Performance Reports - Add Date Range: 5 Days or Mon.-Fri.

    4 votes

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    Implemented  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 9, 2024

14. Allow Use of any Number as Caller ID by Any User from Any Site

    40 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 8, 2024

15. Increase Retention Period for Sent Faxes

    148 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 8, 2024

16. Allow handling of multiple Call Queue calls

    116 votes

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    26 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Admins, learn how to set up this feature here!

    Kathryn supported this idea  ·  Apr 5, 2024

17. Call queue member can accept multiple calls

    12 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 5, 2024

18. Make blacklisted international phone numbers easier for admins to identify

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 4, 2024

19. SMS Text Message Content word filtering? want to turned it off.

    31 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 2, 2024

20. Prompt stating that the call was from RingCentral or Specific Extension when forwarded to an External Number

    8 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kathryn supported this idea  ·  Apr 2, 2024