Settings and activity

41 results found

1. Allow intercom to be used with presence - will allow intercom to work without entering extension number

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Angelo supported this idea  ·  Jan 23, 2026

2. Feature Request: Continue MFA Support for VOIP Numbers

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Angelo supported this idea  ·  Jan 13, 2026

3. In Call Queue Press 1 to Leave a Voicemail

   29 votes

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   Future Consideration  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Angelo supported this idea  ·  Dec 30, 2025

4. Ability to Forward fax from ringcentral number to another ringcentral number

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Angelo shared this idea  ·  Dec 12, 2025

5. Disable inbound faxes

   20 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Angelo supported this idea  ·  Dec 4, 2025

6. HUD - Ability to hide active call information (inbound and outbound )

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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   Angelo shared this idea  ·  Nov 12, 2025

7. Delete Message as whole on 1-on-1 direct message

   4 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Angelo shared this idea  ·  Nov 12, 2025

8. Able to have beep sound for unread voicemail

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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   Angelo shared this idea  ·  Nov 4, 2025

9. Customized ringtone for Desk phone

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Angelo supported this idea  ·  Oct 22, 2025

10. Improve AI Receptionist Transfer by Name Functionality

    3 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Oct 16, 2025

11. Increase permitted email accounts to send fax to 50 accounts for fax via email.

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Sep 26, 2025

12. Music On Hold Random Selection

    10 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Sep 4, 2025

13. Persistent Volume Settings for Polycom Phones

    4 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Jul 31, 2025

14. Automated calling feature

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Angelo shared this idea  ·  Jun 30, 2025

15. Spam call - blocked

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Angelo shared this idea  ·  Jun 26, 2025

16. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Angelo supported this idea  ·  May 8, 2025

17. Enable AI transcription on Desk phone

    253 votes

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    Planned  ·  70 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Mar 10, 2025

18. Need intercom feature for the Poly E350 phones

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Feb 20, 2025

19. Include contents of SMS/MMS on the Logs

    151 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Feb 4, 2025

20. Contact synchronization with my CRM

    37 votes

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    Under Review  ·  11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Angelo supported this idea  ·  Jan 24, 2025