← RingCentral Ideas

Settings and activity

36 results found

  1. Caller ID for Multi-Site

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Reynaldo supported this idea  · 

  2. Answer incoming call when engaged on another call

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Reynaldo supported this idea  · 

  3. allow reliable delivery of notifications via Verizon SMS

    24 votes
    New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Reynaldo supported this idea  · 

  4. Retrieve deleted conversations

    25 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Reynaldo supported this idea  · 

  5. Accept calls from selected call queue

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Reynaldo supported this idea  · 

  6. Enable SMS for US numbers on RCAU account

    3 votes
    0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Reynaldo supported this idea  · 

  7. Caller ID when engaged on a call..

    4 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Reynaldo commented  · 

    In addition option to check the caller id of the person who is sitting on the waiting line

    Reynaldo supported this idea  · 

  8. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    21 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Reynaldo supported this idea  · 

  9. RingCX Chrome App

    4 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Reynaldo supported this idea  · 

  10. Customer is requesting to have a report that will show the logs that records the actual key press.

    7 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Reynaldo supported this idea  · 

  11. ability to listen live while your caller is listening to your prompt

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Reynaldo shared this idea  · 

  12. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Reynaldo supported this idea  · 

  13. Call Queue Hold Time Routing

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Reynaldo supported this idea  · 

  14. contacts not showing up when call is forwarded to external number

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Reynaldo shared this idea  · 

  15. ability to generate phone usage if the person is

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Reynaldo shared this idea  · 

  16. Ability to detect if user is having an outage and set the ring setting to DND

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Reynaldo shared this idea  · 
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