Settings and activity

15 results found

1. allow reliable delivery of notifications via Verizon SMS

   20 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Dec 21, 2024

2. Retrieve deleted conversations

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Dec 13, 2024

3. Accept calls from selected call queue

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Dec 13, 2024

4. Allow the Same Line to Ring on Multiple Deskphones

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Dec 7, 2024

5. Enable SMS for US numbers on RCAU account

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Dec 6, 2024

6. Caller ID when engaged on a call..

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Reynaldo commented  ·  Dec 5, 2024  ·  Edit…  ·  Delete…

   In addition option to check the caller id of the person who is sitting on the waiting line

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   Reynaldo supported this idea  ·  Dec 5, 2024

7. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

   17 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Nov 10, 2024

8. RingCX Chrome App

   2 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Nov 8, 2024

9. Customer is requesting to have a report that will show the logs that records the actual key press.

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Reynaldo supported this idea  ·  Oct 26, 2024

10. ability to listen live while your caller is listening to your prompt

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Reynaldo shared this idea  ·  Oct 26, 2024

11. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    16 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Reynaldo supported this idea  ·  Oct 26, 2024

12. Call Queue Hold Time Routing

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Reynaldo supported this idea  ·  Oct 23, 2024

13. contacts not showing up when call is forwarded to external number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo shared this idea  ·  Oct 19, 2024

14. ability to generate phone usage if the person is

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo shared this idea  ·  Sep 15, 2024

15. Ability to detect if user is having an outage and set the ring setting to DND

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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    Reynaldo shared this idea  ·  Jun 7, 2024