Settings and activity

74 results found

1. Role-Based Access Control by Site and Department

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Princes supported this idea  ·  Aug 20, 2025

2. Set a designated keypress for repeat menu greeting

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 15, 2025

3. Enabling SMS feature automatically

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 13, 2025

4. SMS Retention

   124 votes

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   Under Review  ·  37 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 12, 2025

5. Block Robocalls per site

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 12, 2025

6. Analytics regarding Text Messaging/SMS

   249 votes

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   Future Consideration  ·  32 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 12, 2025

7. Add Dial In Number in Conference Call for Tees, Alberta

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 11, 2025

8. Option to answer limited number of active calls per call queue

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Princes shared this idea  ·  Aug 8, 2025

9. Option to Fully Disable Fax Capability on Voice Numbers

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Princes supported this idea  ·  Aug 8, 2025

10. Option to disable or enable fax feature for the entire account in the Admin Portal

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 7, 2025

11. Multiple User on Operator

    17 votes

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    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 7, 2025

12. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 4, 2025

13. Option to assign SMS on AI Receptionist to another user

    12 votes

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    New  ·  1 comment  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Aug 4, 2025

14. Retrieve Call recording on not recorded extensions.

    8 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 30, 2025

15. Ability for Super Admins to force user Password/PIN/Security Question reset

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 30, 2025

16. Potential Spam

    6 votes

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    Under Review  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 25, 2025

17. Change the Audit Trail log-in tracking for Hot Desk phones

    3 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 21, 2025

18. Audit Trail

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 21, 2025

19. Allow super admin to delete member on first born group chat on RingCentral App

    28 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Princes supported this idea  ·  Jul 17, 2025

20. Remove TCR message banner for Inbound SMS user

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    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Princes shared this idea  ·  Jul 15, 2025