Settings and activity

94 results found

1. Configurable minimum length RC authentication password

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Jason supported this idea  ·  Aug 20, 2025

2. Retrieve Deleted Recording

   17 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 19, 2025

3. IVR Menu option If caller enters no action after the prompt played 3 times

   24 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 14, 2025

4. Enable AI transcription on Desk phone

   222 votes

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   Planned  ·  61 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 13, 2025

5. Call Recording transription

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 13, 2025

6. AUTOMATIC DOWNLOAD OF CALL RECORDING

   8 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 13, 2025

7. Call queue call member priority

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 7, 2025

8. Increase the number of callers allowed in queue to 50 callers

   11 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Jason supported this idea  ·  Aug 7, 2025

9. Ability to brand the performance reports with company logo

   1 vote

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Jason shared this idea  ·  Aug 5, 2025

10. Ability to brand the performance reports with company logo

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Aug 5, 2025

11. To have the ability or option to transcribe an existing call Recording

    8 votes

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    New  ·  1 comment  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 30, 2025

12. Allow multiple participants in conference call using Mitel phone

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 29, 2025

13. AI Receptionist_ Speed of response

    7 votes

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    New  ·  2 comments  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 24, 2025

14. Custom Fax Cover Pages (as is available in RC Phone)

    16 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 22, 2025

15. customize a note in fax cover page from the admin portal

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 22, 2025

16. ability to received SMS notification in T-mobile number

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jul 10, 2025

17. Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Jul 3, 2025

18. Set up a Workflow Builder automation that allows one designated user to send SMS messages to all employee cell phone numbers."

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Edit…  ·  Delete…  ·  Admin →
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    Jason shared this idea  ·  Jul 3, 2025

19. Option to download reports for all users call forwarding settings

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 27, 2025

20. send automated sms link from IVR key presses

    17 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jason supported this idea  ·  Jun 24, 2025