Settings and activity

32 results found

1. Outbound SMS Notification

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marilou commented  ·  Oct 16, 2026  ·  Edit…  ·  Delete…

   The customer requests the ability to receive email notifications for outgoing SMS, including message content and timestamps, to preserve records in their law firm’s case management system.

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2. Key Layout Customization for Poly VVX 250

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Oct 9, 2026

3. SMS Default Outbound Number & Message Indicators

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Sep 25, 2026

4. Respect "Forward All Calls" Settings for Call Queue Members

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Sep 24, 2026

5. Ability to us AU Regional format and Home Area Code for Canda Account or US Account

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Sep 21, 2026

6. RingEX for Salesforce does not automatically handle the Lead-to-Person Account conversion transition

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   New  ·  0 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Sep 11, 2026

7. Option to assign the internal extension number ( Video Pro Only) as the caller ID in the custom rule condition

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Sep 4, 2026

8. Use Extension Number as Caller ID for Custom Rules

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Sep 4, 2026

9. Increase Data Retention of text message

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Marilou supported this idea  ·  Aug 31, 2026

10. Centralized Call History, Voicemail, Notes, and Recordings

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marilou shared this idea  ·  Aug 28, 2026

11. Ability to answer Apple Verification Calls

    75 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Marilou supported this idea  ·  Aug 27, 2026

12. RingCX SPOG : Dropdown for Phonebook and save recent/starred records during transfer

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    New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Marilou supported this idea  ·  Aug 20, 2026

13. Add a sidetone feature on the RingCentral app audio settings for external headphones config

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marilou supported this idea  ·  Jul 8, 2026

14. Auto- Receptionist Phone Number as a default Caller ID

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Marilou supported this idea  ·  Jun 26, 2026

15. ability to send fax using the call queue number

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marilou supported this idea  ·  Feb 6, 2026

16. setting up IVR key presses for more than 20 options

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Edit…  ·  Delete…  ·  Admin →
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    Marilou shared this idea  ·  Jan 2, 2026

17. Increase the Receiving and sending Faxes Limit for more than 200

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marilou shared this idea  ·  Nov 17, 2025

18. Short Codes and Activation Codes

    25 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marilou supported this idea  ·  Oct 6, 2025

19. Schedule text message specifically using outlook calendar

    2 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Marilou shared this idea  ·  Aug 28, 2025

20. default voicemail greeting for user extension

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marilou shared this idea  ·  Jun 10, 2025