Settings and activity

14 results found

1. Conference Call: Drop/Remove individuals during call

   97 votes

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   7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Currently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.
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   Priyanka commented  ·  Jul 11, 2024  ·  Edit…  ·  Delete…

   please share any update on the said feature implementation by Q2 2024.

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2. Ability to Schedule Text Messages

   145 votes

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   22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Priyanka supported this idea  ·  Jul 11, 2024

3. Send SMS option in the active call dialpad

   2 votes

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   0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Priyanka shared this idea  ·  May 10, 2024

4. Automated reports for RingSense managers

   30 votes

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   Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Priyanka supported this idea  ·  May 10, 2024

5. Outbound Automatic Voicemail Drop

   166 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Priyanka supported this idea  ·  May 10, 2024

6. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

   42 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Priyanka supported this idea  ·  May 10, 2024

7. have an sms preview for the rc app

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Priyanka supported this idea  ·  Apr 25, 2024

8. Call monitoring group to Performance report

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Priyanka supported this idea  ·  Apr 25, 2024

9. Audio Tone when a call disconnects

   53 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Priyanka commented  ·  Apr 25, 2024  ·  Edit…  ·  Delete…

   any updates from RC on this feature request? This is a useful suggestion and we are also looking for this feature.

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   Priyanka supported this idea  ·  Apr 25, 2024

10. Hang up one party on a three way call

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Priyanka supported this idea  ·  Apr 25, 2024

11. Adding Custom Notifications within RingSense

    20 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

    Priyanka supported this idea  ·  Apr 24, 2024

12. Need option to schedule reports in Business Analytics with PDF

    70 votes

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    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Priyanka supported this idea  ·  Apr 22, 2024

13. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    520 votes

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    Future Consideration  ·  82 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Priyanka supported this idea  ·  Apr 22, 2024

14. Ringsense-Zoho CRM Leads Module Integration

    1 vote

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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    Priyanka shared this idea  ·  Apr 22, 2024