Settings and activity

34 results found

1. Call waiting / Busy

   57 votes

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   4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Needs More Information  ·  AdminJessica H. (Admin, RingCentral) responded

   Hello, please provide additional details for this ask. Is a current setting your are using not working as desired? Thank you!

   Marossinni supported this idea  ·  Sep 2, 2026

2. Ability to answer Apple Verification Calls

   70 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Aug 27, 2026

3. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

   14 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Aug 18, 2026

4. wait announcement

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Marossinni shared this idea  ·  Jul 17, 2026

5. rc app

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Edit…  ·  Delete…  ·  Admin →
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   Marossinni shared this idea  ·  Jul 17, 2026

6. Hybrid IVR and Call Queue

   9 votes

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   New  ·  1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Jun 25, 2026

7. AI Receptionist Call Notes and Summary Output

   29 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Jun 22, 2026

8. IVR Menu option If caller enters no action after the prompt played 3 times

   42 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Jun 5, 2026

9. RingCentral Video Dial In

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  May 14, 2026

10. AI Notes for Multiple Picked Up Calls, Parked Calls, and Conference Calls Significance: To be able to notate calls on AI for these features:

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Mar 31, 2026

11. Need SMS 2 Factor Authentication Capabilities

    36 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Mar 18, 2026

12. Enhanced AI Receptionist Customization and FAQ Compliance

    6 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Mar 17, 2026

13. Disable automatic call recording announcement, while the call is on hold or from park calls.

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Mar 17, 2026

14. Stop playing Automatic Recording Prompt when call is transferred from recorded line

    17 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Mar 17, 2026

15. remove extension number in the outbound caller id

    3 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Jan 8, 2026

16. Manually change the caller ID for outbound calls from his deskphone

    26 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Dec 12, 2025

17. Accept multiple calls using User Extension

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Dec 5, 2025

18. RC Fax account forwarding to external fax number

    36 votes

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    3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Nov 25, 2025

19. Wanted to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Nov 5, 2025

20. Increase Retention Period for Sent Faxes

    161 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Oct 15, 2025