Settings and activity

29 results found

1. Hybrid IVR and Call Queue

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   New  ·  1 comment  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Jun 25, 2026

2. AI Receptionist Call Notes and Summary Output

   26 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Jun 22, 2026

3. IVR Menu option If caller enters no action after the prompt played 3 times

   42 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Jun 5, 2026

4. RingCentral Video Dial In

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  May 14, 2026

5. AI Notes for Multiple Picked Up Calls, Parked Calls, and Conference Calls Significance: To be able to notate calls on AI for these features:

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Mar 31, 2026

6. Need SMS 2 Factor Authentication Capabilities

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Mar 18, 2026

7. Enhanced AI Receptionist Customization and FAQ Compliance

   6 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Mar 17, 2026

8. Disable automatic call recording announcement, while the call is on hold or from park calls.

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Mar 17, 2026

9. Stop playing Automatic Recording Prompt when call is transferred from recorded line

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Marossinni supported this idea  ·  Mar 17, 2026

10. remove extension number in the outbound caller id

    3 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Jan 8, 2026

11. Manually change the caller ID for outbound calls from his deskphone

    26 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Dec 12, 2025

12. Accept multiple calls using User Extension

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Dec 5, 2025

13. RC Fax account forwarding to external fax number

    35 votes

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    3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Nov 25, 2025

14. Wanted to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    15 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Nov 5, 2025

15. Increase Retention Period for Sent Faxes

    158 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Oct 15, 2025

16. Faxing: Ability to receive FAX email notifications for faxes sent to an ATA device (in addition to printing)

    14 votes

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    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Oct 9, 2025

17. Disable Add opt out message on RingCentral app for Text

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Oct 9, 2025

18. Multi Site: Enhance Multi Site Features -

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Oct 2, 2025

19. Option to disable call recording announcement per call queue

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Sep 11, 2025

20. Add an option to option to customize the block call message using the Admin portal page

    8 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Marossinni supported this idea  ·  Sep 10, 2025