Settings and activity

70 results found

1. analytics retention policy

   68 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Jun 30, 2026

2. Increase SMS favorite conversation limit

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma Delacruz shared this idea  ·  Jun 24, 2026

3. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

   14 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Jun 19, 2026

4. SMS Shared inbox: Default filtering

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   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  May 19, 2026

5. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

   27 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  May 8, 2026

6. Increase Retention Period for Sent Faxes

   155 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Apr 21, 2026

7. Spam and Robo Calls

   84 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Mar 24, 2026

8. Ability to see the weighted mean on Real Time Dashboards

   15 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Mar 20, 2026

9. Allow incoming calls to follow user ring settings even when the desk phone is set to Do Not Disturb (DND).

   17 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorma Delacruz supported this idea  ·  Feb 13, 2026

10. Call forwarding in mobile app

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Feb 10, 2026

11. Downloading AI Transcript in Bulk

    22 votes

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    New  ·  5 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Feb 4, 2026

12. Fax Transmission Result: View Message on RingCentral App

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Feb 3, 2026

13. more flexibility with AI answering hours

    2 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Jan 21, 2026

14. Audible Office-Wide Ringing for Softphone Users

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Dec 18, 2025

15. Changing the Main Super Admin to another existing extension

    66 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Nov 21, 2025

16. Recreating Main Super Admin

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Nov 21, 2025

17. Ability to receive e911 SMS notifications

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma Delacruz shared this idea  ·  Nov 20, 2025

18. shared personal contacts

    9 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Accessibility  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Nov 6, 2025

19. Receive OTP from websites

    235 votes

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    Under Review  ·  52 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Oct 22, 2025

20. Outbound Calls Tagged as Robocall | RingCentral

    130 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma Delacruz supported this idea  ·  Oct 20, 2025