Settings and activity

82 results found

1. Call back call queue feature

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Oct 16, 2026

2. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

   14 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 18, 2026

3. Block incoming calls from U.S. phone numbers to Canada

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Jul 24, 2026

4. Ability to disable voicemail envelope information when listening via physical phone

   6 votes

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   Alec supported this idea  ·  Jun 2, 2026

5. Send SMS inside Hubspot Helpdesk

   5 votes

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   Alec supported this idea  ·  May 8, 2026

6. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

   32 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  May 8, 2026

7. SMS Rule | RC to Slack

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec shared this idea  ·  Apr 22, 2026

8. Hourly Report on Analytics

   17 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Apr 15, 2026

9. SMS Shared Inbox For User Extension

   13 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Mar 23, 2026

10. Increase Retention Period for Sent Faxes

    163 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 10, 2025

11. After Hours On-Call Rotation - Rotate Queue by week

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Nov 6, 2025

12. Ability to forward text messages automatically to an email address

    8 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 29, 2025

13. DND - Presence Key Notification

    40 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Oct 14, 2025

14. Remove Automatic check on "Add opt-out message" when sending SMS

    70 votes

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    New  ·  11 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Sep 12, 2025

15. Remove the Capability of Forwarding a voicemail message in Ring Central Application

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 29, 2025

16. Add Presence On SharedLines

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 15, 2025

17. Roles by Department

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 14, 2025

18. International Calling Blocked by RC

    13 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 4, 2025

19. Manual Opt-Out option for SMS in the RingCentral app

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2025

20. Longer Warranty for Deskphone Purchased in Ring Central

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2025