Settings and activity

62 results found

1. Survey after inbound phone call

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   Alec shared this idea  ·  Jul 7, 2025

2. SMS Text notification ATT

   2 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Alec shared this idea  ·  Jul 7, 2025

3. Ability to Schedule Text Messages

   158 votes

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   24 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   Alec supported this idea  ·  May 2, 2025

4. Allow unassigned deskphone to be assigned an unassigned user/extension

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Alec shared this idea  ·  May 2, 2025

5. Performance reports analytics API needed! OR update to call log API endpoint!

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Apr 22, 2025

6. Call Pickup Groups: Support Queue Calls

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Apr 18, 2025

7. Customized waiting time settings in Call parking

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Apr 16, 2025

8. Multisite - support for 'site' contacts Directory limited, not entire company

   21 votes

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   New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Apr 10, 2025

9. Increase Data Retention of Analytics

   35 votes

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   Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Apr 7, 2025

10. Expand Characters Limit For SMS

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 20, 2025

11. CNAM feature for Canada

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    92 votes

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    Under Review  ·  20 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 17, 2025

12. Previous App Version

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Mar 3, 2025

13. Determine the phone numbers from Abandoned calls from Analytics Report

    8 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Feb 28, 2025

14. Total talk time is not an option to table Widget of Business Analytics

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jan 23, 2025

15. Download SMS content

    81 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jan 16, 2025

16. Group Text Messaging

    85 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Dec 26, 2024

17. Ignoring Voicemail Greeting and Press to leave a Greeting

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Alec shared this idea  ·  Dec 26, 2024

18. Position in Queue, Estimated wait time, and Call queue caller call back feature

    218 votes

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    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Dec 16, 2024

19. Ability to auto populate the fax Cover Page Info to a customized cover page

    19 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Dec 6, 2024

20. Configure phone buttons for items other than Presence

    23 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Dec 6, 2024