Settings and activity

73 results found

1. Increase Retention Period for Sent Faxes

   122 votes

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   Under Review  ·  12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Nov 10, 2025

2. After Hours On-Call Rotation - Rotate Queue by week

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Nov 6, 2025

3. Ability to forward text messages automatically to an email address

   7 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Oct 29, 2025

4. DND - Presence Key Notification

   36 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Oct 14, 2025

5. Remove Automatic check on "Add opt-out message" when sending SMS

   61 votes

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   New  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Sep 12, 2025

6. Remove the Capability of Forwarding a voicemail message in Ring Central Application

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 29, 2025

7. Add Presence On SharedLines

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 15, 2025

8. Roles by Department

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 14, 2025

9. International Calling Blocked by RC

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alec supported this idea  ·  Aug 4, 2025

10. Manual Opt-Out option for SMS in the RingCentral app

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2025

11. Longer Warranty for Deskphone Purchased in Ring Central

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Aug 1, 2025

12. Auto Reply Ability for User's SMS with Specific Information

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 29, 2025

13. Remove email notification to the users when adding or remove users in call monitoring.

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Jul 16, 2025

14. Call queue availability even I am signed out to all platform.

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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    Alec shared this idea  ·  Jul 15, 2025

15. Survey after inbound phone call

    2 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Alec shared this idea  ·  Jul 7, 2025

16. SMS Text notification ATT

    23 votes

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    New  ·  4 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Alec shared this idea  ·  Jul 7, 2025

17. Ability to Schedule Text Messages

    245 votes

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    49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

    Alec supported this idea  ·  May 2, 2025

18. Allow unassigned deskphone to be assigned an unassigned user/extension

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Alec shared this idea  ·  May 2, 2025

19. Performance reports analytics API needed! OR update to call log API endpoint!

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Apr 22, 2025

20. Call Pickup Groups: Support Queue Calls

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alec supported this idea  ·  Apr 18, 2025