← RingCentral Ideas

Settings and activity

59 results found

  1. Ability to Schedule Text Messages

    154 votes
    22 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  2. Allow unassigned deskphone to be assigned an unassigned user/extension

    1 vote
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Alec shared this idea  · 

  3. Performance reports analytics API needed! OR update to call log API endpoint!

    3 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  4. Call Pickup Groups: Support Queue Calls

    12 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  5. Customized waiting time settings in Call parking

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  6. Multisite - support for 'site' contacts Directory limited, not entire company

    15 votes
    New  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  7. Increase Data Retention of Analytics

    30 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  8. Expand Characters Limit For SMS

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  9. CNAM feature for Canada

    88 votes
    Under Review  ·  19 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  10. Previous App Version

    3 votes
    0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  11. Determine the phone numbers from Abandoned calls from Analytics Report

    8 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  12. Total talk time is not an option to table Widget of Business Analytics

    8 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  13. Download SMS content

    79 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  14. Group Text Messaging

    83 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  15. Ignoring Voicemail Greeting and Press to leave a Greeting

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Alec shared this idea  · 

  16. Position in Queue, Estimated wait time, and Call queue caller call back feature

    213 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  17. Ability to auto populate the fax Cover Page Info to a customized cover page

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  18. Configure phone buttons for items other than Presence

    23 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 

  19. Would like to have physical technicians to work on my Deskphone

    2 votes
    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Admin →
    How important is this to you?
    Alec shared this idea  · 

  20. Easy access to all phone recordings from the app

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Alec supported this idea  · 
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