Settings and activity

136 results found

1. Allow incoming calls to follow user ring settings even when the desk phone is set to Do Not Disturb (DND).

   17 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Oct 27, 2025

2. See Participants in Conference Call

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Oct 23, 2025

3. Audio Conference Transcription

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Oct 23, 2025

4. Call queue pick up permission

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Oct 8, 2025

5. Short Codes and Activation Codes

   25 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Oct 6, 2025

6. call recording time on server

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 15, 2025

7. Allow SMS Blocking for Call Queues and IVR menu in the Admin Portal

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Sep 4, 2025

8. Spam and Robo Calls

   87 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 12, 2025

9. auto replied messages AI

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvey supported this idea  ·  Aug 7, 2025

10. Increase DTMF sound on mitel

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Harvey shared this idea  ·  Aug 5, 2025

11. Receive faxes 1 page at a time

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jul 23, 2025

12. Ability to view list of templates associated to a specific User.

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    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jul 15, 2025

13. Pause Automatic Call Recording

    39 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jun 18, 2025

14. Recover deleted RCV

    7 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Jun 6, 2025

15. call forwarding to ai receptionist extension

    28 votes

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    New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  May 29, 2025

16. Ability to switch SMS ID on multi-site location

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  May 23, 2025

17. Show All Company call recordings on Mobile app for SuperAdmins

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  May 13, 2025

18. retrieving deleted SMS

    26 votes

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    New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 30, 2025

19. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    31 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 15, 2025

20. Call Recording Notification via Email

    20 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvey supported this idea  ·  Apr 10, 2025