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RC App automatic logout timer

The request is to create a Session Timer for the RingCentral App that is separate from the Service Web Session Timer. Admin teams need to be able to automatically log a user out of the RC App after a fixed amount of inactive time The Session Timer only works for Service Web and not the RingCentral App.

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Matt LaHatt shared this idea  ·   ·  Report…  ·  Admin →
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  • Thomas commented  ·   ·  Report

    I think this would be useful, but would also add a login integration on the desktop app so that the user could login to an open session without having to quit the app and log back in. This app used to have a persistent login, which was better than the current settings, although an admin being able to login the user out is a good addition. Either way, having the user’s app basically crash with no direct interface to correct it seems like a design shortcoming.