← RingCentral Ideas

Settings and activity

4 results found

  1. Disable "AI is taking notes" when on call

    148 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Daryl supported this idea  · 

  2. Mute In-Call Voice Notifications for Call Recording & Transcripts On

    85 votes
    Planned  ·  16 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Daryl supported this idea  · 

  3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    42 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Daryl supported this idea  · 

  4. Ability to switch SMS ID on multi-site location

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Daryl commented  · 

    This is an option that is super important to have and would help us out greatly in RC . Thank you for the quick development of this feature .

    Daryl supported this idea  ·