Settings and activity

18 results found

1. Configurable Data Retention Period for AI Notes

   13 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Jan 26, 2026

2. Call transcription to text

   22 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Sep 30, 2025

3. Transcribe all calls as Admin

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Sep 30, 2025

4. QoS for VIDEO is no longer drilling down correctly

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Sep 2, 2025

5. Forwarding Main Company Number Calls Directly To An External Number

   41 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Jul 16, 2025

6. Pause/Mute Recording Option for Internal Calls

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Jul 11, 2025

7. File Transfer Using Message in the Ring Central Application

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Jun 27, 2025

8. Add Call Queue Pickup to Mobile App

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Apr 7, 2025

9. Rejecting Call Queues, send to VM

   127 votes

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   Future Consideration  ·  37 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Stefan supported this idea  ·  Apr 3, 2025

10. Site specific directory, Hide the company directory from specific users only

    98 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
    Stefan supported this idea  ·  Apr 3, 2025

11. RingCX Digital Message Notification Improvements

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    39 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Mar 19, 2025

12. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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    62 votes

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    3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Planned  ·  AdminKirill.V (Group Product Manager, RingCentral) responded

    In design

    Stefan supported this idea  ·  Mar 19, 2025

13. add HUD feature to apple iphone app.

    122 votes

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    Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Mar 5, 2025

14. RingCX Queue/Global Phonebook used for Manual Outbound Calls

    84 votes

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    Future Consideration  ·  9 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Mar 3, 2025

15. Admins need to control RingCentral app settings

    26 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Feb 19, 2025

16. Feature to add more than one Contact Information when creating a case through support.ringcentral.com

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Feb 11, 2025

17. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    120 votes

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    Under Review  ·  30 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Jan 30, 2025
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    Stefan commented  ·  Jan 30, 2025  ·  Edit…  ·  Delete…

    The customer has users with the need to access more than 5 shared voicemail boxes (which is the current limit) to be able to perform their jobs efficiently. They would like the option to increase the limit to 10 shared voicemail boxes for select users.

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18. Role-Based Toggle Visibility For SSO Enablement

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    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Stefan supported this idea  ·  Jan 29, 2025