Settings and activity

34 results found

1. Duplicate Presence Button

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Aug 13, 2026

2. Dedicated Fax From Number

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Aug 13, 2026

3. When call queue is full, route to an extension

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Aug 13, 2026

4. Allow Admin to change Phone number displayed in the user Profile

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Aug 7, 2026

5. Include reactions/emojis in Glip Message Data Export

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  Aug 5, 2026

6. Enable Callback KPI in the Business Analytics

   10 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Jul 27, 2026

7. To be able to reply on SMS from short digit numbers or 646000 number

   31 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Jul 27, 2026

8. Block incoming calls from U.S. phone numbers to Canada

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Jul 24, 2026

9. need ability to add default note to all fax covers

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Jul 22, 2026

10. Call Logs with unique Call ID and Number for Call Queue sequence

    17 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jul 15, 2026

11. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    15 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jul 15, 2026

12. Barge, Whisper, and Listen-In in RingEx for Hubspot

    15 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jul 7, 2026

13. Configurable Auto-Resolve Settings for SMS Shared Inbox

    21 votes

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    New  ·  5 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  May 12, 2026

14. Archiving to Microsoft Sharepoint/OneDrive

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jul 2, 2026

15. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

    16 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jun 19, 2026

16. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Jun 18, 2026

17. Case Portal: make all cases visible in the case portal

    6 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jun 16, 2026

18. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

    9 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jun 10, 2026

19. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Cedric supported this idea  ·  Jun 4, 2026

20. Option to Select “Desktop Only” for Call Handling to Prevent Duplicate “IP Phone Offline” Entries

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  May 15, 2026