Settings and activity

35 results found

1. Option to Select “Desktop Only” for Call Handling to Prevent Duplicate “IP Phone Offline” Entries

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  May 15, 2026

2. Improve SMS Shared Inbox Visibility Across Assigned Users

   49 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  May 14, 2026

3. Ability to see the weighted mean on Real Time Dashboards

   15 votes

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Mar 20, 2026

4. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Mar 13, 2026

5. Bypass AI Receptionist Greeting

   13 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Cedric supported this idea  ·  Feb 26, 2026

6. Allow Site Numbers to Be Used as Dialed Numbers in User-Level Custom Rules

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  Feb 5, 2026

7. Ability to Play Call Recordings via Direct Link Without Downloading

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  Feb 5, 2026

8. Add Russian Language Support for AI Receptionist

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  Jan 21, 2026

9. Enable Automatic Microsoft Teams Contact Sync on Poly CCX Series Phones (Teams Direct Routing)

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Cedric shared this idea  ·  Dec 17, 2025

10. Exporting call data directly Into Microsoft Dynamics CRM

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Oct 8, 2025

11. Ability to distinguish different speakers in call recording

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Sep 10, 2025

12. the RingCentral app opens two windows during three-way calls, causing confusion and usability problems.

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Nov 12, 2024

13. Ability to call back anonymous caller ID

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Oct 15, 2024

14. Ability to Return a missed call to the extension who made the call through the main company number

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Aug 20, 2024

15. Paging Only Group for Mobile Devices

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Cedric shared this idea  ·  Aug 5, 2024