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← RingCentral Ideas

Settings and activity

16 results found

  1. Centralized External Shared Contacts Directory automatically remove duplicate contacts

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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    Sameea shared this idea  · 

  2. Disable dial pad pop out

    30 votes

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    New  ·  8 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sameea supported this idea  · 

  3. Disable Call recording announcement

    61 votes

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    New  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. add minimum of 3 number of callers allowed in queue

    24 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  5. Add Special Number to New RC PC Application!

    14 votes

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    New  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  6. IVR Wait

    26 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. HUD- ALL option is missing

    30 votes

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    New  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  8. Option for the user to choose the password set on their deskphone

    25 votes

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    New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. Inqueue Callback: Changing Number Confirmation Prompt

    37 votes

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    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  10. Longer ring time for deskphone/softphone

    22 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  11. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    39 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. Receive OTP from websites

    195 votes

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    Under Review  ·  41 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Sameea supported this idea  · 

  13. Call Queue Wait Settings - wait time

    47 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  14. Disable "AI is taking notes" when on call

    166 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Sameea supported this idea  · 

  15. Site specific directory, Hide the company directory from specific users only

    98 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. received call notifications

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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