Settings and activity

16 results found

1. Centralized External Shared Contacts Directory automatically remove duplicate contacts

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Sameea shared this idea  ·  Jan 6, 2025

2. Disable dial pad pop out

   29 votes

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   New  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

3. Disable Call recording announcement

   57 votes

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   New  ·  9 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

4. add minimum of 3 number of callers allowed in queue

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   24 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

5. Add Special Number to New RC PC Application!

   14 votes

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   New  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

6. IVR Wait

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   25 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

7. HUD- ALL option is missing

   30 votes

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   New  ·  6 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

8. Option for the user to choose the password set on their deskphone

   25 votes

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   New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

9. Inqueue Callback: Changing Number Confirmation Prompt

   37 votes

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   New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Sameea supported this idea  ·  Nov 21, 2024

10. Longer ring time for deskphone/softphone

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    22 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sameea supported this idea  ·  Nov 21, 2024

11. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    38 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Sameea supported this idea  ·  Nov 21, 2024

12. Feature Add: Being able to receive codes from Verification short codes

    73 votes

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    New  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sameea supported this idea  ·  Nov 21, 2024

13. Call Queue Wait Settings - wait time

    47 votes

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    New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Sameea supported this idea  ·  Nov 21, 2024

14. Disable "AI is taking notes" when on call

    163 votes

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    37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

    
    

    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

    
    

    Thank you!

    Sameea supported this idea  ·  Nov 21, 2024

15. Site specific directory, Hide the company directory from specific users only

    97 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    Sameea supported this idea  ·  Nov 21, 2024

16. received call notifications

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sameea supported this idea  ·  Nov 21, 2024