← RingCentral Ideas

Settings and activity

16 results found

  1. Centralized External Shared Contacts Directory automatically remove duplicate contacts

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Admin →
    How important is this to you?
    Sameea shared this idea  · 

  2. Disable dial pad pop out

    21 votes
    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  3. Disable Call recording announcement

    46 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  4. add minimum of 3 number of callers allowed in queue

    23 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  5. Add Special Number to New RC PC Application!

    14 votes
    New  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  6. IVR Wait

    20 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  7. HUD- ALL option is missing

    28 votes
    New  ·  5 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  8. Option for the user to choose the password set on their deskphone

    23 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  9. Inqueue Callback: Changing Number Confirmation Prompt

    36 votes
    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  10. Longer ring time for deskphone/softphone

    21 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  11. Ringless Feature - Whereas advertisement of the company can be sent through voicemail (direct to voicemail) to their recipients.

    34 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  12. Feature Add: Being able to receive codes from Verification short codes

    38 votes
    New  ·  3 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  13. Call Queue Wait Settings - wait time

    40 votes
    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  14. Disable "AI is taking notes" when on call

    134 votes
    33 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Sameea supported this idea  · 

  15. Site specific directory, Hide the company directory from specific users only

    54 votes
    4 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Sameea supported this idea  · 

  16. received call notifications

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Sameea supported this idea  ·