← RingCentral Ideas

Settings and activity

10 results found

  1. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    165 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  2. Enable AI transcription on Desk phone

    156 votes
    Planned  ·  48 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  3. Improve the overall expereince of National and International whitelisting

    58 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  4. Permanently minimize the AI Notes and Transcript box

    79 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  5. Disable "AI is taking notes" when on call

    147 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    An error occurred while saving the comment
    Rob commented  · 

    I noticed that there is now an option, at the company level, to replace the recorded message. I replaced the messages with a second of silence but the normal message still plays.

    Rob supported this idea  · 

  6. custom role for a user to access a specific site only

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  7. Disable or Restrict Access to RingCentral Web App

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  8. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

    14 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  9. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Rob supported this idea  · 

  10. Customers want to receive fax 100% even the user type is voice and fax

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Rob supported this idea  ·