Settings and activity

10 results found

1. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

   150 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Jan 17, 2025

2. Enable AI transcription on Desk phone

   30 votes

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   Planned  ·  6 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Jan 17, 2025

3. Improve the overall expereince of National and International whitelisting

   52 votes

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   6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   We appreciate your feedback everyone. This is actively being looked into by our Fraud, Risk and Security team, along with our Account Management Teams. You'll start to see improvements over the next couple of months!

   Rob supported this idea  ·  Jan 17, 2025

4. Permanently minimize the AI Notes and Transcript box

   27 votes

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   New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Jan 17, 2025

5. Disable "AI is taking notes" when on call

   55 votes

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   18 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, we hear your feedback and understand this is a pain point. Our product team is currently exploring options to get this addressed. Thank you!

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   Rob commented  ·  Jan 17, 2025  ·  Edit…  ·  Delete…

   I noticed that there is now an option, at the company level, to replace the recorded message. I replaced the messages with a second of silence but the normal message still plays.

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   Rob supported this idea  ·  Jan 17, 2025

6. custom role for a user to access a specific site only

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Jan 17, 2025

7. Disable or Restrict Access to RingCentral Web App

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Aug 21, 2024

8. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Aug 21, 2024

9. Non-Super Admin users can elevate themselves to a Super Admin.

   92 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rob supported this idea  ·  Aug 21, 2024

10. Customers want to receive fax 100% even the user type is voice and fax

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Rob supported this idea  ·  Aug 21, 2024