Settings and activity

31 results found

1. Customer requested that when their fax number is dialed, callers should hear a busy tone instead of the standard fax tone.

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Ivy Lyra shared this idea  ·  Mar 4, 2026

2. Ability to assign dedicated fax number to each number on auto-receptionist

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Mar 4, 2026

3. deskphone pairing - turning off the feature by device/computer.

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 27, 2026

4. Hubspot should not show SMS delivered if it's blocked by RingCentral

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 25, 2026

5. Filter option for unresponded voicemail and text messages

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 24, 2026

6. Company Contacts Merge to Multiple RC Accounts

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 13, 2026

7. Deskphone pairing with Cordless phone (e.g. Yealink W76P)

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 12, 2026

8. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 9, 2026

9. ability to send fax using the call queue number

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Feb 6, 2026

10. Desk Phone presence

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Feb 6, 2026

11. RingCentral app for Salesforce option to add "touch point" date field and "open task" button to the softphone pop up

    5 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Feb 6, 2026

12. Consolidated EoL Device Report

    4 votes

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Feb 5, 2026

13. Allow incoming calls to route the call directly depending on the user's contact list

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Jan 26, 2026

14. Allow Call Queue Voicemail Selection

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Jan 22, 2026

15. Accessing web portal with enabled Anti-virus and Firewall

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Jan 16, 2026

16. DND feature for specific device only

    12 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Jan 16, 2026

17. Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs.

    8 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Jan 15, 2026

18. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    13 votes

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    Ivy Lyra supported this idea  ·  Jan 15, 2026

19. Would like to have a workflow rule to be triggered when a caller hangs up while in an IVR Menu

    6 votes

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    Ivy Lyra supported this idea  ·  Jan 8, 2026

20. Disallow callers from setting Voicemail to Private

    23 votes

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    New  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Dec 10, 2025