Settings and activity

92 results found

1. AI Receptionist should not Allow Double Booking for Appointments and Reservations

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  May 18, 2026

2. Video Calling Permission Control

   4 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Ivy Lyra shared this idea  ·  May 15, 2026

3. Reporting Capabilities | Generate a year-to-date and hour-by-hour breakdown |

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Ivy Lyra shared this idea  ·  May 14, 2026

4. Support for Pause-Based Extension Dialing (,,) in RingCentral Click-to-Dial / Teams Integration

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Ivy Lyra shared this idea  ·  May 8, 2026

5. Analytics (Subscriptions)

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ivy Lyra shared this idea  ·  May 6, 2026

6. Custom Call Park Number Assignment

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ivy Lyra shared this idea  ·  May 5, 2026

7. Show number name in RingCentral phone adapter in Salesforce

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  May 4, 2026

8. ability to filter date and add text token when searching in notes

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ivy Lyra supported this idea  ·  Apr 29, 2026

9. Multi-Call Capacity for Park Locations

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   Ivy Lyra shared this idea  ·  Apr 27, 2026

10. Request for SMS Forwarding or Centralized Messaging Options in RingCentral

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ivy Lyra shared this idea  ·  Apr 23, 2026

11. ability to call a call queue across federated account

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Apr 22, 2026

12. Ability to receive SMS messaging notification for AT&T phone numbers

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Apr 14, 2026

13. Have the ability to Block Faxes that does not have a Caller ID

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ivy Lyra shared this idea  ·  Apr 14, 2026

14. Search-by-Name Transfer to Call Queue VM

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Apr 9, 2026

15. Add "Language Detected" Metric for AI Receptionist in Analytics

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Apr 9, 2026

16. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

    15 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

    Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

    Ivy Lyra supported this idea  ·  Apr 1, 2026

17. Turn off power saving mode in bulk for desk phones.

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ivy Lyra shared this idea  ·  Apr 1, 2026

18. Reporting and Analytics

    11 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Mar 26, 2026

19. report for AI assistant transferred indicating extentions transfered

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Mar 25, 2026

20. Customized CNAM for internal calls without changing user details

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ivy Lyra supported this idea  ·  Mar 23, 2026