Settings and activity

36 results found

1. Persistent Visibility: Display Active Caller Identity on HUD without Mouse Hover

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Lj Debil shared this idea  ·  Mar 3, 2026

2. Customizable Park Location Timeouts and Routing Destinations

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj Debil shared this idea  ·  Mar 3, 2026

3. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj Debil shared this idea  ·  Feb 9, 2026

4. Enable AI transcription on Desk phone

   288 votes

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   Planned  ·  81 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lj Debil supported this idea  ·  Feb 4, 2026

5. Admin Portal User Activation without Email Dependency

   18 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj Debil supported this idea  ·  Jan 29, 2026

6. Template for Trusted Numbers

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj Debil supported this idea  ·  Jan 27, 2026

7. User List Incoming Call Set up Report

   11 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lj Debil supported this idea  ·  Jan 27, 2026

8. Allow incoming calls to route the call directly depending on the user's contact list

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Lj Debil supported this idea  ·  Jan 27, 2026

9. Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs.

   11 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Lj Debil supported this idea  ·  Jan 15, 2026

10. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    25 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj Debil shared this idea  ·  Jan 15, 2026

11. Allow RingCentral App for Print-to-Fax Settings without ATA Device

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lj Debil supported this idea  ·  Nov 5, 2025

12. Call Queue - If the members of the CQ is on DND they want the call to be transferred direclty to a other call queue

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Lj Debil supported this idea  ·  Nov 5, 2025

13. Option to submit ticket through email

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lj Debil supported this idea  ·  Oct 20, 2025

14. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj Debil supported this idea  ·  Oct 17, 2025

15. transfer call indicator

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lj Debil supported this idea  ·  Oct 16, 2025

16. Need SMS 2 Factor Authentication Capabilities

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lj Debil supported this idea  ·  Oct 7, 2024