Settings and activity

71 results found

1. Deskphone pairing with Cordless phone (e.g. Yealink W76P)

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Khristoper Barao commented  ·  Feb 12, 2026  ·  Edit…  ·  Delete…

   Bumping this Feature Request to add new devices that RC supports. For example AX86R Yealink phone.

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   Khristoper Barao supported this idea  ·  Feb 12, 2026

2. Adaptive Multi-Language Transcription

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 12, 2026

3. Super admin able to get an access to all cases created on the account not just the user who created it.

   9 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 9, 2026

4. Desk Phone presence

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   Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 6, 2026

5. RingCentral app for Salesforce option to add "touch point" date field and "open task" button to the softphone pop up

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 6, 2026

6. Consolidated EoL Device Report

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   New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 5, 2026

7. speech-to-text

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 3, 2026

8. Set another call queue as voicemail recipient

   6 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Feb 2, 2026

9. Caller ID Name as a Number

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Khristoper Barao supported this idea  ·  Jan 30, 2026

10. Allow incoming calls to route the call directly depending on the user's contact list

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Khristoper Barao shared this idea  ·  Jan 26, 2026

11. Accessing web portal with enabled Anti-virus and Firewall

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Jan 16, 2026

12. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    25 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Jan 15, 2026

13. Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs.

    11 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Jan 15, 2026

14. Show Dialed Number instead of Caller ID on VM Notification.

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Jan 8, 2026

15. Would like to have a workflow rule to be triggered when a caller hangs up while in an IVR Menu

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper Barao shared this idea  ·  Jan 8, 2026

16. Disallow callers from setting Voicemail to Private

    34 votes

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    New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Dec 10, 2025

17. Increase call queue limit

    4 votes

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    0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Nov 19, 2025

18. AI Receptionist to ask and gather information

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Oct 24, 2025

19. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Khristoper Barao supported this idea  ·  Oct 17, 2025

20. Turning Missed Calls Into Contacts Automatically

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Khristoper Barao shared this idea  ·  Oct 17, 2025