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  1. Audit Trail Enhancements

    225 votes
    67 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!


    In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.

    An error occurred while saving the comment
    Tamara commented  · 

    For governance and security, we need to be able to use the Audit log to identify who and when a role (custom admin role in our case) was given access to another site, or access from removed from a site. This is not shown in the audit trail and creates a gap in our ability to manage and audit our security risks! We have over 150 sites to manage, so the audit trail for a site added to a users admin access is vital.

    Tamara supported this idea  ·