Settings and activity

45 results found

1. Allow Administrators to Hide the ACE Tab from Non-Manager Roles

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Alexandra supported this idea  ·  Aug 20, 2026

2. Option to Turn Off “Fax From” Name

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alexandra shared this idea  ·  Aug 18, 2026

3. Dedicated Fax From Number

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Aug 13, 2026

4. Click to dial to route to mobile app

   9 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Aug 4, 2026

5. Ability to stop pending outbound faxes

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Aug 4, 2026

6. Call transfer: return to the originating extension if not answered

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 31, 2026

7. Identifier for received fax if it is eFax or regular fax

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 30, 2026

8. Bulk SMS using mobile app

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 30, 2026

9. Enable Archiver Audit Trail Timestamps

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 30, 2026

10. Limit the callers to select the IVR keypress options only

    14 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jul 27, 2026

11. Call pick up notifications

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jul 10, 2026

12. AI Transcripts to Email

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jul 10, 2026

13. changed email address for email alert notification

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jun 23, 2026

14. disable the DND function

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jun 23, 2026

15. Fax Extension Forwarding to Dedicated Fax Hunt Group

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jun 10, 2026

16. Ability to turn off the voicemail feature for the whole account

    10 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jun 3, 2026

17. Automatic sign-in to Hotdesk phone when connecting to a known network

    10 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 18, 2026

18. Support for CallRail Whisper Message When Forwarding to RingCentral

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 12, 2026

19. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 8, 2026

20. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    32 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 1, 2026