Settings and activity

40 results found

1. Call transfer: return to the originating extension if not answered

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Alexandra supported this idea  ·  Jul 31, 2026

2. Identifier for received fax if it is eFax or regular fax

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 30, 2026

3. Bulk SMS using mobile app

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 30, 2026

4. Enable Archiver Audit Trail Timestamps

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 30, 2026

5. Limit the callers to select the IVR keypress options only

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 27, 2026

6. Call pick up notifications

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 10, 2026

7. AI Transcripts to Email

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jul 10, 2026

8. changed email address for email alert notification

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jun 23, 2026

9. disable the DND function

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Alexandra supported this idea  ·  Jun 23, 2026

10. Fax Extension Forwarding to Dedicated Fax Hunt Group

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jun 10, 2026

11. Ability to turn off the voicemail feature for the whole account

    10 votes

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    1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Jun 3, 2026

12. Automatic sign-in to Hotdesk phone when connecting to a known network

    10 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 18, 2026

13. Support for CallRail Whisper Message When Forwarding to RingCentral

    6 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 12, 2026

14. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 8, 2026

15. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

    31 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  May 1, 2026

16. Block all External Incoming Calls

    27 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Apr 21, 2026

17. Ability to receive SMS messaging notification for AT&T phone numbers

    12 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Apr 20, 2026

18. Request to Enable Customization of Soft Keys in Idle and Connected States

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Apr 7, 2026

19. Option to Disable Notification for a single Co-Recipient

    19 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Mar 30, 2026

20. Enhanced Audio Management: Option to Mute or Lower Call Waiting Alerts During Active Calls

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Alexandra supported this idea  ·  Mar 24, 2026