Settings and activity

41 results found

1. Ability to put Note on Customized Template of Fax Cover Page

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 29, 2025

2. Allow multiple supervisors to monitor a call simultaneously

   69 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 22, 2025

3. Conference/3-way calling Automatic recording

   36 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 22, 2025

4. OTP from Telegram to RingCentral

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 17, 2025

5. SMS Monitoring

   58 votes

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   8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 10, 2025

6. Add the ability to enable/disable the AI Notes feature on transferred calls.

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Dec 5, 2025

7. Increase data retention for call logs more than 2 years

   29 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Nov 18, 2025

8. Block all Outside Incoming Calls

   18 votes

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   New  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Nov 11, 2025

9. Sync DND Status of Deskphone with Service Web and RC App

   14 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Nov 10, 2025

10. RC app fax default view and download location selection

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Oct 16, 2025

11. Allow customization of voicemail notification subject lines

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Oct 2, 2025

12. AI receptionist Calendar

    4 votes

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    New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Oct 2, 2025

13. Add a Sound When a Call Ends in the Desktop App

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Aug 22, 2025

14. Utilize Rc numbers for whats app business

    26 votes

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    12 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 14, 2025

15. Disable Ringing on Second Handset While First one is on Active Call

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Jul 10, 2025

16. Ability to assign user extensions on Key template under Key Layout

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Jul 2, 2025

17. Ability to assign users in Key template

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 2, 2025

18. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    52 votes

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    New  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jun 27, 2025

19. Receive call notification from my added account while logged in on a different account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Jun 19, 2025

20. Allow multiple users to respond to the main number texts

    154 votes

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    Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 30, 2025