Settings and activity

150 results found

1. Under trackers in ACE, allow the ability to export the topics of frustration comments.

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   0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE for RingCX  ·  Delete…  ·  Admin →
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   Planned  ·  Sushant Hiray responded

   We're currently working on this feature

   Merinia supported this idea  ·  Sep 15, 2026

2. Retrieved data for a deleted user extension

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 15, 2026

3. How to import global Fax contacts?

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 15, 2026

4. Map Actual User as Author when Server-Side Logging is Enabled for Bullhorn

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 14, 2026

5. Dynamic Email-to-Fax Cover Page Selection by Sender Email Domain

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 14, 2026

6. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 14, 2026

7. Update Metric on "Abandon (Hold)"

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 11, 2026

8. IVR Fax and SMS options

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 10, 2026

9. Report Analytics for Outbound Call and Faxes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Sep 10, 2026

10. Multi-Select Extensions for Call Log Filtering and Reporting

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 10, 2026

11. provide an option to send it as plain text rather than a large rich-message/card format.

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 8, 2026

12. Increase Personal Contacts Limit Beyond 10,000

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    New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 4, 2026

13. SMS Ext. to Ext. for Desktop App

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 4, 2026

14. Add "Average Speed to Answer" (ASA) Metric to the Company Numbers Performance Report

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    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 3, 2026

15. Inbound Call Prefix Configuration for Main Company Number

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 2, 2026

16. Option to capture consent from the recipient when enabling RingCentral AI Note Taking

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Sep 1, 2026

17. Automated Failed Fax Retries & Bulk Resend Capabilities

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Aug 31, 2026

18. Merge the Direct and Shared SMS inboxes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Aug 28, 2026

19. Option to Bulk Download Recording

    38 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Aug 28, 2026

20. Share screen directly during a standard call with an external participant

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Aug 26, 2026