Settings and activity

32 results found

1. RC app fax default view and download location selection

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia supported this idea  ·  Oct 16, 2025

2. Allow customization of voicemail notification subject lines

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Oct 2, 2025

3. AI receptionist Calendar

   4 votes

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   New  ·  1 comment  ·  RingSense & AI » AI Receptionist  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Oct 2, 2025

4. Add a Sound When a Call Ends in the Desktop App

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Aug 22, 2025

5. Utilize Rc numbers for whats app business

   24 votes

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   10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 14, 2025

6. Disable Ringing on Second Handset While First one is on Active Call

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Merinia shared this idea  ·  Jul 10, 2025

7. Ability to assign user extensions on Key template under Key Layout

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia shared this idea  ·  Jul 2, 2025

8. Ability to assign users in Key template

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 2, 2025

9. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   45 votes

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   New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jun 27, 2025

10. Receive call notification from my added account while logged in on a different account

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Merinia shared this idea  ·  Jun 19, 2025

11. Allow multiple users to respond to the main number texts

    151 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 30, 2025

12. Restore deleted text messages

    73 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Merinia supported this idea  ·  May 29, 2025

13. Multiple extension will receive the message once they send a text message on the main company number

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 28, 2025

14. SMS auto Response

    5 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 28, 2025

15. Change to a different extension on RingCentral App

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 27, 2025
    Merinia shared this idea  ·  Apr 18, 2025

16. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 16, 2025

17. Shared SMS were multiple users can receive and send SMS on specific number

    1,351 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Merinia supported this idea  ·  May 12, 2025

18. Recover call recordings for past 90 days

    98 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 7, 2025

19. Forward faxes to a external number

    26 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  May 1, 2025

20. Custom ringtone for call queue

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Apr 28, 2025