Settings and activity

30 results found

1. Custom Rule : Redirect Internal Calls

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Oct 9, 2026

2. 2 different credentials on the same user extension

   18 votes

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   1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 30, 2026

3. Hold Music for Internal Transfer

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 29, 2026

4. Allow to receive faxes without the deskphone ringing whatever preferred set up the customer wants to the user extension

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 29, 2026

5. Bulk Import / Contact Group Integration for Custom Answering Rules

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 28, 2026

6. Remote Access Limitation

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   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 22, 2026

7. Spam Risk Caller ID to be removed

   277 votes

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   Under Review  ·  58 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 15, 2026

8. Message history retrieval following extension deletion or option to download message logs prior to deleting an extension

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Sep 1, 2026

9. increase volume for Yealink deskphone

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Gilbert supported this idea  ·  Aug 28, 2026

10. fax message can not be accessed with extensions sharing the same email

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Aug 7, 2026

11. Option to Hide Phone Number and Display Only Caller ID Name in SMS/Text Messages

    5 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Jul 20, 2026

12. Deskphone Support of 100+ Extensions/Presence

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Jun 23, 2026

13. Retrieve Call recording on not recorded extensions.

    13 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  May 18, 2026

14. Call Queue Display Settings

    16 votes

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    New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  May 12, 2026

15. Allow SMS Outbound Caller ID Change

    68 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Mar 26, 2026

16. Analytics should not states calls are missed when it was answered

    6 votes

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    Needs More Information  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Mar 3, 2026

17. Retrieve Call Recording

    28 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Mar 3, 2026

18. Voicemail and DND greeting

    15 votes

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    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Feb 27, 2026

19. Ability to Retrieve Deleted Notes

    5 votes

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    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Gilbert supported this idea  ·  Feb 23, 2026

20. Automatic Deletion in Presence

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Edit…  ·  Delete…  ·  Admin →
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    Gilbert shared this idea  ·  Feb 19, 2026